This notification is sent out when Incfile has failed to receive payment from a credit card company. Please look at the specific error that shows up when entering credit card information. If you have any other questions please contact support.
Possible error messages.
1. Declined = The credit card company is not accepting the payment. Some information that was input does not match the information the credit card company has on file. Please take out the card and make sure the name that is being entered is exactly the same as the name on the card including middle initials or a middle name. Failing that please confirm the billing address with the credit card company.
2 = System Error = Our system is pushing out an update and can not collect any payment information at this time. Please try again in a few hours.