The $29 charge is most likely for the virtual address fee. When ordering the entity, you were asked if you would like IncFile to provide a business address. When clicked, Incfile provided a business address used on the formation papers. This business address costs $29 to maintain as Incfile will receive mail that is sent to that location. Incfile will then open, scan, and upload that mail to the client dashboard. This virtual address does not handle packages. Please use the link below to check the dashboard for a receipt for this address. Please refer to the screenshot below of the order screen.